The City Of Lubbock And LP&L Work To Help Local Concerns

Both hosted an "Open House" so residents could voice concerns

LUBBOCK, TX - The City of Lubbock and Lubbock Power and Light worked together to create an “Open House” for residents in the community to come and express their concerns and comments.


“As we expected it's been a mixture of curiosity and concern but our goal was if we could alleviate some of the concern when they leave at least they know what went into the decisions and policies for their bill. We really hope to build a relationship with our customers as well,” Matt Rose with Lubbock Power and Light said.


The event had members from each different utility department there to talk to those looking for answers. They also had staff demonstrating how to read water meters.


“We hope it goes beyond a bill you receive in the mail but people learn your bill is made through a group of folks right here in Lubbock. We are all citizens and we want to make sure we're available on what we do and why we do it and answer any questions,” Rose said.


LP&L and The City of Lubbock will be hosting another “Open House Event” Tuesday August 29th from 5:30 p.m. to 8:30 p.m. at Joan Y. Ervin Elementary School.


***Below is a statement released from The City of Lubbock and LP&L***

 

LP&L to Host Open House on Rates, Other Issues

Staff | newsweb@everythinglubbock.com

LUBBOCK, TX

Lubbock Power and Light will host an open house on two different dates to talk about rates, meter reading and other topics.

"Join us at an open house to meet city utilities staff, ask questions about your utility services and share feedback," LP&L said on Facebook.  

LP&L also said, "Representatives from City of Lubbock water, wastewater, stormwater and solid waste services and Lubbock Power & Light electric service will be on hand to listen, learn and help."

Topics will include customer service, electric rates, water and wastewater rates, stormwater and solid waste rates, and meter reading.  LP&L said savings, efficiency and planning for the future would also be discussed.

The first event is Saturday August 26 from 10:00 am - 1:00 pm at Jane Ann Miller Elementary, 6705 Joliet Drive.  Another will be August 29 from 5:30 - 8:30 pm at Joan Y. Ervin Elementary School, 1802 E 28th Street.


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