Local Insurance Provider Helping Lubbock Residents Figure Out the Affordable Care Act

The Affordable Care Act website is experiencing malfunctions that make signing up for health insurance practically impossible

The Affordable Care Act, or Obamacare, is in it's enrollment stage but with the government website experiencing glitches many are struggling to find what policies they qualify for and before the enrollment period ends in December.

Under the Affordable Care Act every United States Citizen must have health insurance starting in 2014 or face fines.

Obamacare is supposed to make buying insurance easy with no questions about pre-existing conditions and making it impossible to be denied some sort of health care coverage.

The website www.healthcare.gov was set up for people to see their rates and apply online but the website has been malfunctioning for weeks not even letting users sign in.

Ron Hettler of Hettler insurance in Lubbock has been helping people figure out what their policy might be like under the affordable care act by going directly through policy carrier websites.

"You can see rates on that website but the rates are for the average and I don't know who's average. I don't know if 55 is average, 25 is average, smokers average, so right now you have to go to the carrier website to get the actual rates."

You can figure out a rough estimate of what your policy would look like based on your tax return from last year but Hettler says to wait until after Halloween to get back on the website to give the government time to fix the website problems.

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