LUBBOCK, TX--- She said she chose the moving company because it was a good deal, but that's not the case anymore.
Now, the Plainview woman says the company has been holding her things for ransom for months.
As she told KLBK's Joshua Cole Little, the movers now want more than double the original contract.
Karon Allen moved to Plainview back in October from Florida.
"I had lots of companies and I chose this one beacuse it was in my price range. And you see the BBB attached and its like ok I think so," she says.
She hired US1 Van Lines to move her belongings cross country, but when they picked up her boxes, they were immediately taken to storage.
"So I let US1 Van Line know what it was refrigerator, washer, dryer, 42 boxes."
The moving company said it would cost just under $1500 at first.
Now after four months of trying to get her property back the price increased to more than 3700 dollars.
"Once they took it to their storage they started charging a storage fee."
Karon Allen reached out to the BBB as well as the Department of Transportation Moving Fraud Task Force who are currently working on the case.
Recently the Moving Fraud Task Force notified the US1 Van Lines could face fines upto 10 thousand for breaking contract.
But Allen says she just wants her stuff back.
"Its just bewildering me how they do the math. How they can just take someone's things, their life and put it in storage."
Now we reached out to the BBB who was not able to comment on this case today.
We also reached out to US1 Van Lines who did not answer or return our calls.
Karon says that the company said her stuff will be delivered finally this week.
However she says she will still fight having to pay the added costs that she did not originally agree to.
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