New Technology Make Renewing License Faster

Getting a driver's license or renewing one is getting a lot easier for people thanks to some new technology. And Texas DPS wants you to take advantage.
By Joshua Cole Little

LUBBOCK, TX---Getting a driver's license or renewing one is getting a lot easier for people thanks to some new technology.  
And Texas DPS wants you to take advantage. 

"We're tying to make it more convenient for the citizens that don't want to come up here and don't want to stand in line and they have a busy schedule," said Sgt. Bryan Witt with Lubbock DPS. 

Its been about a month since Texas DPS and Driver's License offices moved in Lubbock. Thanks to some new features--
Waiting in long lines to get a license renewed-- may be a thing of the past. 

"What this does is givves you the opportunity to get in line." 

By checking in online or at a special kiosk at DPS. 

"It gives you the opportunity to leave the building and all alerts will be notified to your cell phone." 

"It'll give you the texts messages so it'll alert you when you're up next, how many minutes before you're next if youre needing to push yourself back, or leave early or in case you have to leave out of line," said Adriana Soto, assistant manager at the Driver's License office.  

With a shorter wait time, many people we spoke to say the less hassle makes everything a lot more pleasant. 

"Ten years ago it was horrible with lines all the way out the door. Everybody standing around with clip boards no one knew what was going on so this is a way better experience for me," said  Jaleel Sadiq, who's renewing his license the day before this birthday. 

"They were really efficient it didnt take very long and all the poeple were curtious just a real good experience. Its a lot better than the old times when it was down town," said  Quinnion Williams, also renewing his license. 

But still the fastest way to renew your driver's lisence:

"We urge people to actually do some of this online. And a lot of people don't realize they can do it online and they think they have to come up here," said Sgt. Witt.  

(Press Release)

LUBBOCK - The Texas Department of Public Safety (DPS) in Lubbock, located at 1404 Lubbock Business Park Blvd., has new telephone numbers that are listed below.  The only number that remained the same was for the Driver License Office. 

Driver License Office-806-472-2800

The new Driver License Office features technology that allows customers to reserve a place in line before arriving at the office.  Customers can virtually enter the line via phone, mobile device or the Internet. The system also allows customers to adjust their place in line - for instance, if they are running late, they can push themselves back in line. Walk-in customers can use self-service check-in kiosks and have the option of returning later, closer to their appointment time.
We encourage residents to renew their license or identifications card online.  Residents who are eligible can skip the trip to the office completely via online renewal of their license, identification card or change of address at
Licenses must be renewed in person every 12 years, so an updated photo can be taken and eyesight can be tested. If residents need to come into the office to renew, they can do so within one year prior to the expiration date, which means they can pick a time that is convenient for their schedule.
To be eligible to renew online, the expiration date on the card must be within one year. When a resident renews their card, the expiration date on the new card will be six years after the current card’s expiration date, even if customers renew early. The renewal fee is the same for online, in-person and telephone renewals.
For additional information about the new technology that allows you to get in line before coming into the office, visit:
In addition, driving tests at some locations can be scheduled online without a trip to an office. To find out which offices offer online scheduling for driving tests or to book an appointment, visit:
Visit the DPS website to make sure you have the proper paperwork (including documents needed for the new residency requirements) before making the trip to the office:
To find out more about online renewal services, visit:
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