List of changes to business & restaurant operations amid coronavirus outbreak

Local News

This article will be updated as more businesses adjust to the coronavirus outbreak.

LUBBOCK, Texas — As the country continues to deal with the outbreak of coronavirus, businesses and restaurants continue to make changes to hours of operation while others implement different protocols to help prevent the spread of the virus.

On March 23, Lubbock Mayor Dan Pope announced the closure of all non-essential businesses. This included businesses like hair salons, barbershops, tattoo parlors, and others. This recent development will impact this list.

For more information on essential and non-essential business closures, CLICK HERE.

Another Related Story: Lubbock mayor issues sweeping order closing all non-essential businesses


Related Story: List of closings, delays, or changes: School districts, community colleges & universities


Editor’s Note: Governor Greg Abbott announced on Thursday sweeping restrictions for restaurants and bars as a part of the state’s response to the COVID-19 outbreak. He is restricting access to the dining areas of all bars and restaurants starting Friday, March 20. As of now, this will last through April 3.

Related Link: Texas governor announces restrictions on bars and restaurants – response to COVID-19

Businesses, Restaurant Government & Non-Profit Changes

Restaurants

  • Abuelos: They are doing 15 percent off pickup or curbside orders. This is good for online orders as well(online code: 15% off/in store: CO-15%). The minimum purchase is $25. They are also offering free delivery from now until March 31 of orders over $30 on the website.
  • Aspen Creek Grill: Open for Carry out and through delivery services.
  • Beef ‘O’ Brady’s: They are doing free kids meals and 20% off delivery.
  • Chick-fil-A: They are temporarily closing all dining areas nationwide to help limit person-to-person contact. They will continue to serve customers via the drive-thru, curbside pickup, takeout, and third party delivery services. As of March 26, they will be rolling out contact free, home delivery services. More info, click here.
  • Chimy’s: They are doing carry out orders including their famous margaritas during limited hours. Check their social media accounts for details.
  • Chipotle: From March 15-31, they are offering free delivery of food on orders over $10. They will also be providing tamper-proof seals so guests will know their meal hasn’t been messed with. As of now, operations remain the same in their restaurants.
  • Edible Arrangements: Will be open 10:00 a.m. – 6:00 p.m. on weekdays, 10:00 a.m. – 3:00 p.m. on Saturday, closed on Sunday. Offering delivery to door without face-to-dace contact.
  • Firehouse Subs: Offering carry-out, delivery via 3rd party services, and drive thru where available. No dine-in available.
  • Gator’s Bayou: Delivery and curbside 11 am – 2 pm and 5 pm – 9 pm everyday.
  • Hooters: They are doing takeout and curbside delivery of their entire menu, including alcohol. They are also offering delivery through apps like Doordash and UberEats. More info, click here.
  • Huddle House: They are currently open for take out only. Their hours are 6 a.m. – 9 p.m. Monday through Sunday.
  • King Street Pub: Takeout and delivery, Tuesday – Saturday, 11:00 a.m. to 2:00 p.m. and 5:00 p.m. to 8:00 p.m., Sunday 5:00 p.m. to 8:00 p.m.
  • KFC: They will be offering free delivery through April 26 when you order from KFC.com, Seamless, or Grubhub. Locations will operate as normal otherwise.
  • McDonald’s: McDonald’s is closing dining areas and doing business through drive-thru and carry out. For more information, click here.
  • Mr. Gatti’s Pizza: Open for carry out or curbside pickup only, 11 AM to 7 PM every day.
  • Nick’s Sports Grill: Delivery and curbside 11am – 2 pm and 5 pm – 9 pm everyday.
  • Outback Steak House: Open for delivery and pickup only
  • P.F. Changs: They are open for delivery and takeout orders from 11:00 a.m. to 9:00 p.m. Visit their website or call to order.
  • Pei Wei: They are closing all of their locations until April 5.
  • Pie Five Pizza: They are doing free delivery on orders over $15. They are also running some other deals on food items.
  • Pita Pit Lubbock: Curbside pickup and delivery along with third party services such as Favor, UberEats, & Postmates.
  • Plainview list of restaurants: Provided by the city. CLICK HERE.
  • Queen of Tarts Bakery and Cheese Shop: Temporarily closed due to a shortage of eggs and other ingredients.
  • Red Robin: Offering carryout and delivery from 11:00 a.m to 9:00 p.m.
  • Saigon Cafe: Saigon Cafe will be reopening March 30th from 11 a.m. to 8 p.m. for carry out orders only. We do also have door dash services.
  • Slim Chickens: Offering free delivery, pickup and drive-thru at all 6 locations in Lubbock
  • Starbucks: They are temporarily closing all seating in their cafes and on patios. They will serve customers at the counter, through the “order ahead” feature in the Starbucks app, via the drive-thru as well as delivery.
  • Taco Bell: They are preparing their 7,200 locations to operate as drive-thru and delivery-only restaurants. This means they are also closing their dining areas.
  • Thai Pepper: They will be temporarily closed as of 11:00 a.m. on March 17 This is until further notice.
  • Tom & Bingo’s BBQ: Curbside service only until further notice. Normal hours, 11:00 a.m. “until we run out.”
  • Walk-On’s: They are offering its menu to-go, curbside, and delivery. New guests on DoorDash will get a free delivery. Returning users will get a 99-cent delivery. When using WAITR/Bite Squad you will get free delivery on orders over $30 when using code WALKONS. This offer goes 30 days from March 17.
  • Wienerschnitzel: All locations in Lubbock will have drive thru service, and take out. Delivery is also available through DoorDash.

Supermarkets & Pharmacies

  • CVS: All charges for home delivery on prescription medications will be waived beginning March 16, according to CVS. More info, click here.
  • Food King: They are currently open from 8:00 a.m. to 8 p.m. The grocery section of the store is open as well as the hardware section.
  • H-E-B: Beginning Sunday, March 15, all their stores will open at 8 a.m. and close at 8 p.m. until further notice.
  • Sprouts Farmers Market: Sprouts is open from 7:00 a.m. to 10:00 p.m.
  • Target: They are doing adjusted store hours. They are also doing special shopping hours for seniors and other at risk customers. More info, click here.
  • United Supermarkets: The Market Street locations on 50th Street and 19th Street will now open at 6:00 a.m. and close at 11:00 p.m. Previously, they were open 24 hours. Pharmacies are also seeing adjusted hours. They are also doing special shopping hours for seniors and other at risk customers. More info, click here and here.
  • Walmart: Effective March 19, store hours are 7:30 a.m. to 8:30 p.m. Stores that open later than 7 a.m. will continue regular starting hours. From March 24 through April 28, stores will host hour-long senior shopping every Tuesday for customers aged 60 and older. This will start one hour before the store opens.

General Retail

  • A Plus Super Storage: They are still open 9:00 a.m. to 5:30 with after hours. They have implemented no contact procedures so people and businesses in need can still rent a unit safely. They are also able to remotely assist current customers. Visit their website or call a location.
  • Academy: Both locations are open Monday through Saturday 10:00 a.m. to 7:00 p.m. and on Sunday from 11:00 a.m. to 7:00 p.m. They are only allowing 10 customers in at a time. Plus, they have curbside pickup.
  • AutoZone: Most locations will have temporary store hours of 7:30 a.m. to 6:30 p.m. The Lubbock location on 50th Street is open until 8:00 p.m. They are offering curbside pickup and home delivery on over 100,000 parts. More info, click here.
  • Best Buy: Contactless curbside service at all locations across the country where state or local laws allow. Order on the website or app and the merchandise will brought out to your vehicle.
  • Burlington Coat Factory: Closing all stores temporarily. To be open TBA.
  • CBD Plus USA: Both locations are open with normal business hours and offering curbside delivery. Online orders can be placed here.
  • Christian Brothers Auto: They are offering vehicle pick up and drop off. This allows them to service your vehicle without you have to come in. You can also drop off your vehicle and leave your keys in a drop box. They are also arranging for mobile communication and payment.
  • Code Ninjas: They have closed their physical location, but to remain open online. Parents should check their email for details.
  • Dollar General: First hour of business each day dedicated to senior citizens.
  • Bath and Body Works: They are temporarily closing all of their stores in the U.S. and Canada. More info, click here.
  • Home Depot: Starting Thursday, they will be adjusting their store hours to 6:00 a.m. to 6 p.m. nationwide.
  • Kohl’s: They are temporarily closing all stores until April 1.
  • Michael Postar’s Affordable Storage: They are open 9am – 5:30 Monday-Saturday. They have implemented no contact procedures so people and businesses in need can still rent a unit safely.  They can remotely assist customers. Visit their website or call a location.
  • MotorcycleGear.com: Lubbock Co. (Shallowater) showroom closed until at least April 4. Still responding to phone calls, emails, etc.
  • Nike: Stores across the U.S., Canada, Western Europe, Australia and New Zealand will close beginning Monday. Locations will remain closed through March 27.
  • Ralphs Records: They are doing curbside service so they can continue to serve customers. You can order over the phone by calling 806-795-3322 or you can text your order to 806-543-0402.
  • Sherman Williams: Open Monday through Friday 7 am – 5 pm; Saturday 8 am – 4 pm; Sunday 10 am – 2 pm. No cash or checks are accepted. You can order online at mysw.com or on the Sherwin-Williams app. You can also call in the orders. No customers are allowed in the store. We will deliver for free or curbside pickup. 
  • South Plains Mall: They will temporarily have adjusted hours of operation. Hours of operation are 11 am to 7 pm (Monday through Saturday) and noon to 6 pm (Sunday), beginning Tuesday, March 17. More info, click here.

Banks

  • Lubbock National Bank: They will halt auto repossessions and house foreclosures during the crisis. More info, click here. Starting on March 20, they will be closing lobbies to customers. Drive-ups, ATMs, Apple Pay, Samsung Pay, Online loan applications, mobile and online banking will still be available.
  • Vista Bank: All locations in Lubbock have appointment only lobby hours Monday through Friday from 8:00 a.m. to 4:00 p.m. Drive-Thru features are open Monday through Friday from 8:00 a.m. to 5:00 p.m. ATM’s are available 24 hours a day, seven days a week. More info, click here.
  • Wells Fargo: They have adjusted hours across the country to 9:30 a.m. to 4:00 p.m. Monday through Friday. The Saturday hours will be 9:00 a.m. to 12:00 p.m. For the most up to date info, use Wells Fargo’s branch locator. A lot of branches are doing appointment only for lobbies. They also offer drive up service and ATM’s.

Government offices & Non-profits

  • American Heart Association Go Red for Women: event postponed.
  • Boys & Girls Club: All clubs are closed starting March 23. They hope to reopen by April 6. This could change depending on the situation.
  • DPS Driver License Office: Driver license expiration dates are being extended. Also, starting March 19, DL offices will close until further notice. More info, click here.
  • Lubbock City Hall & Offices: City Hall and other offices are closed to the public until further notice. More info, click here.
  • Lubbock County Clerk’s office: Closed to public access as of March 23 until further notice. click here
  • Lubbock County Tax Assessor-Collector offices: Closed to the public effective March 23 click here
  • Lubbock Libraries: Starting March 18, public libraries will do curbside pick-up. Patrons can call any of the library branches and request any available books or books on CD(DVDs not included).
  • Lubbock Municipal Court: urging citizens to conduct business online click here
  • Meals-on-wheels: They will begin using a drive-through for volunteers to pick up and drop off coolers. They also need volunteers. This begins March 23.
  • Passport Office at Lubbock Co. Courthouse: They are temporarily suspending applications. Will resume on June 1.
  • Plainview City offices: They are closed until April 6. More info, click here.
  • Spur Police & City Hall: They have closed their lobbies to the public.
  • Social Security Office: They are not allowing customers in the lobby. They are only taking phone calls for now.

Utility Companies

  • Atmos Energy: temporarily suspended natural gas disconnections. Click here
  • City of Lubbock Utilities (LP&L): No disconnects for now. Click here
  • South Plains Electric Co-op, Inc.: South Plains Electric Cooperative is extending its support of members by not disconnecting service in March. More info, click here. It is also closing office lobbies beginning March 18. As of March 19, SPEC is sending employees to work from home. They are offering several way to pay bills and other customer service options. More info, click here.
  • Xcel: They will not disconnect residential customers’ electric service until further notice. More info, click here.

Hospitals, Clinics and Other Medical

  • Brownfield Regional Medical Center: only two entries to the building and visitors subject are to special screening. Click here.
  • Covenant Health: Limits on number of visitors at a time and visitors subject to temperature screening upon arrival. Click here
  • Fyzical Therapy and Balance Centers: open and seeing patients.
  • Hub City Vet: They are having the same hours during the week, but closing on Saturdays. However, they have closed the lobby. They will do curbside drop off, just call from the parking lot. They are offering contact-less payment as well(over the phone or through your car window).
  • Lamb Healthcare Center: Only 2 designated visitors per patient who are subject to screening. Click here
  • Specialty Health System (Starcare): closing Intellectual Disabilities Day Habilitation Program (located at 3804 I—27) and Silver Star Day Health Center (located at 4010 22nd Street) March 18-20, 2020.
  • University Medical Center: Temporary UMC Fever and Respiratory Clinic. Click here
    • COVID-19 Drive-up screening. 7:00 a.m. – 7:00 p.m. Open seven days a week. More info, click here.

Entertainment Venues & Events

  • ABC Pro Rodeo: Postponing the Rodeo until May 28 through May 30. More info, click here.
  • Autism Awareness Walk: The 15th Annual Burkhart Walk for Autism Awareness set for April 26th is canceled.
  • Alamo Drafthouse: Temporarily closing all locations around the country. This includes the Lubbock location on Loop 289 and Slide Road. They will refund all tickets already purchased.
  • Bad Axe Raider: Canceling walk-ins, operating primarily on bookings. Limiting parties to eight people maximum.
  • Cinemark Movie Theaters: Locations nationwide have been closed until further notice.
  • Fyzical Therapy and Balance Centers: They are OPEN and considered essential business. They are operating as normal.
  • Krav Maga Lubbock: They will be closed until April 1.
  • Lubbock Symphony Orchestra: Tchaikovsky Violin Concert canceled.
  • Science Spectrum & OMNI Theater: Temporarily closed to the public (no re-open date yet). They will do virtual live science demonstrations and programs. Check their Facebook for details.
  • Stars & Stripes Drive-In Theatre: Temporarily closed.
  • Texas Tech University Graduation: They have canceled commencement ceremonies on May 15 and 16. They are looking to do a virtual ceremonies.
  • Texas Tech Alumni Assoc. Ring Ceremony: They are canceling the Official Texas Tech Ring Ceremonies on April 20-23. Ring recipients will receive an email on how to get their ring. More info, click here.
  • TruFit: They are temporarily closing all locations until further notice.
  • United Supermarkets Arena: Several shows like Paw Patrol Live, Jojo Siwa D.R.E.A.M. Tour, and Toby Mac are being postponed. For a full list, click here.

This list is current as of March 27 at 3:00 p.m.


CLICK HERE for ongoing coverage of coronavirus — sometimes called COVID-19


If you need to report a change, cancellation, or closing, please email newsweb@everythinglubbock.com. As a courtesy, please only report changes and not business as usual. Please include your name and title. A phone number can be helpful if we have questions. It is also tremendously helpful if you email us from your official email account.

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