DALLAS, Texas — AT&T is closing stores and cutting staff, according to a statement by the Communications Workers of America.
The CWA said AT&T will close 250 stores and cut 3,400 technicians and clerical staff, as well as 1,300 additional workers at AT&T Mobility and Cricket Wireless stores. AT&T would not confirm the numbers cited by the CWA.
The company said they expect virtually all technician jobs cut to be done through voluntary buyouts.
It also said workers at the stores that close will be offered other jobs with the company.
AT&T said the cuts were due to changing customer preferences away from “legacy” products, like landlines, and in response to the COVID-19 pandemic.
CNN Newsource contributed to this article.