Xcel Energy gives update on recovering from record number of outages after high wind event

State & Regional
Xcel Energy Logo - 720

On Thursday, Xcel Energy provided an update on a series of massive power outages across the region because of high winds and damage to utility lines that happened on Wednesday.

According to a press release from Xcel, the company had a record-setting number of outages due to the high wind event. 

Xcel says they will have 98 percent of the outages restored by 11:30 p.m. on Friday. 

Here is the full statement from Xcel Energy: 

As a result of Wednesday’s extreme wind event, Xcel Energy had close to 30,000 customers without power in Texas and New Mexico as of 3 p.m. CDT.  We have revised our total number of impacted customers up to 136,000, a record-setting number for any outage event on the regional system.

Crews are working around the clock to make repairs and estimate that the majority of those without power from the storm will be restored by 11:30 tonight and up to 98 percent of them will be restored by Friday at 11:30 p.m. We anticipate restoration to all remaining customers by the end of the day Saturday, as our efforts for those customers will require more complex repairs.

We now have close to 500 personnel working on this restoration. They still have 1,600 jobs to complete out of a a total of 2,850. They will work around the clock to restore service to our customers. Notifications will be sent to customers based on their estimated restoration time. As crews arrive at outage locations, and they determine a new restoration time,  a new notification will be sent.

Another update was sent at 5:02 p.m.:

The number of customers without power in Texas and New Mexico is now 16,850. I received updated information shortly after my last email update.

Another update was sent at 9:34 p.m.:

Close to 12,500 Xcel Energy customers remain without power tonight. We continue to revise the total affected number upward, and are now documenting close to 150,000 customers in Texas and New Mexico who have been affected by power disruption over the past two days. This puts our completion rate at around 92 percent.

We have more than 500 personnel dedicated to this restoration, and they still have about 1,300 separate jobs to complete. We are still aiming to have 98 percent of the customers who can accept power restored by late Friday.  Some of the remaining customers will need to hire electricians to repair damage to their electrical systems before we can reconnect. We know this has been difficult for the customers who remain without power, and we appreciate their continued understanding as we work through one of the most difficult restoration processes in our company’s history in Texas and New Mexico. We want to thank our restoration crews for their service, and express our appreciation to their families who are helping them through this challenging time. Additionally, our community partners and first responders have helped us in so many ways, and we’re grateful for their support and service to their communities.

Another update as of Friday at 2:00 p.m.:

As of 2 p.m., around 5,000 Xcel Energy customers in Texas and New Mexico are without power. Our crews still have around 1,000 jobs to be worked, which includes 92 tap line outages, 155 transformer outages and 753 individual service outages. We have further refined the data and are now counting close to 157,000 customers affected by interruptions since Wednesday. We still are working toward a 99 percent restoration by the end of today, but continue to find additional damage to the system that will require attention.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Local News

More Local News

News Highlights

More News Highlights

Don't Miss

Event Calendar