UPDATE: Full power restoration after ‘animal contact’ with Xcel equipment

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4200 block of Frankford Avenue (Nexstar/Staff)

CROSBYTON, Texas — Xcel Energy said all customers had their power restored at 11:34 a.m.

At least 80 percent of Ralls customers had power restored just before noon, according to Xcel. The electric company said earlier Thursday cities of Crosbyton and Ralls lost power due to a substation issue caused by animal contact.

At least 225 customers were without power, Xcel said, many of which were irrigation customers.

The following is a statement from Xcel Energy:

The cities of Crosbyton and Ralls lost power at 4:13 a.m. due to a substation issue caused by an animal contact. Xcel Energy personnel are in the process of rerouting power on the system in order to restore customers in stages. Some customers will remain without power until the damaged equipment is replaced today. A total of 2,264 customers are currently without power. We will provide further updates as we have a better idea how long repairs will take. Xcel Energy also will initiate outbound calls to affected customers to make them aware of the situation.

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